Legal & trust
Clinical safety
What Recovrly is, what it isn't, and the governance that keeps it safe.
Framework drafted, not yet final. This page sets out the structure this document will follow. Sections marked Pending are awaiting confirmed governance content and haven't been through formal review or sign-off.
What Recovrly is
Recovrly is a UK-registered Class I medical device (Recovrly Health Ltd), intended to support users in preparation and rehabilitation pathways by providing access to clinician-created or clinician-approved informational content, exercise guidance, and basic health and wellbeing data capture and display.
What Recovrly is not
Recovrly is not a diagnostic tool and does not replace your care team's advice, assessment or treatment. It's intended to support, not replace, healthcare professional judgement, clinical assessment, diagnosis, treatment, monitoring or advice.
When to seek other help
If you have urgent or worsening symptoms, contact your care team, your GP, or emergency services immediately. Recovrly is not built or intended for emergencies.
How Recovrly's content is governed
Every clinical content item moves through author, draft, clinical review and approval before publishing, with a named owner, reviewer and scheduled re-review date. High-risk safety content gets shorter review intervals and stricter publishing permissions than low-risk lifestyle content.
_kim and clinical safety boundaries
_kim, Recovrly's supporting Bayesian network, is intended to support engagement with clinician-created pathways by suggesting or prioritising content that already exists within a user's predefined pathway. It does not generate new clinical content, create new exercises, alter clinical pathways, determine clinical suitability, diagnose, predict, monitor, treat, triage, escalate, or make clinical decisions.
Risk management
Recovrly is developed under a formal risk management process aligned with ISO 14971, with a maintained risk management file.
A public-facing summary of the current risk management file and hazard log, once the governance document update is complete.
Reporting a safety concern
If you experience or notice a safety issue while using Recovrly, contact support@recovrly.com as soon as possible.
The formal incident intake process and target response times, referenced from the Incident Management Plan.
Regulatory status
Recovrly is classified as a Class I medical device under the UK Medical Devices Regulations 2002, as amended, self-declared by Recovrly Health Ltd (company number 17134638). See our evidence page for published research and active evaluations.
Framework drafted: 9 September 2026. This document will carry a proper "last reviewed" date once governance sign-off is complete.
Questions about this page? Get in touch